Returns & Refunds policy
WeGoTruck provides a digital profile-sharing service for professional drivers.
By submitting your profile and completing the one-time payment of €14.99, you purchase access to our profile distribution service.
30-Day Contact Guarantee
If you do not receive at least one employer contact within 30 days after your profile has been submitted and approved, you are eligible for a full refund.
To request a refund, you must:
Contact us by email at info@wegotruck.com
Submit your refund request within 30 days from the date your profile was shared with employers
We will review your request and process the refund within 7–14 business days if the conditions are met.
Refunds will be issued to the original payment method used at checkout.
When Refunds Are Not Applicable
Refunds will not be granted if:
You provided incorrect or false information in your application
You failed to respond to employer contact attempts
You voluntarily withdraw your application after profile distribution
You received at least one employer contact within 30 days
Nature of the Service
WeGoTruck is not a recruitment agency and does not guarantee employment.
Our service consists of:
Reviewing and processing your driver profile
Sharing your profile with transport companies currently hiring
Facilitating direct employer contact
Once your profile has been distributed to employers, the service is considered delivered.
Contact
If you have any questions regarding this policy, please contact: